Frequently Asked Questions
Everything you need to know about your 40nine timepiece.
What materials are used in 40nine watches?
Our watches feature high-quality Japanese quartz movements, durable silicone straps, and stainless steel case backs to ensure longevity and comfort for daily wear.
Are 40nine watches water-resistant?
Yes, most of our models are water-resistant up to 50 meters (5 ATM), making them suitable for swimming and showering, though we recommend avoiding deep-sea diving.
How long does shipping take?
Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Every 40nine watch comes with a 2-year limited warranty covering manufacturing defects in the movement, hands, and dial.
How do I change the battery?
While you can take your watch to any professional jeweler, we recommend using a certified watch technician to ensure the water-resistance seal remains intact during the battery replacement.