Returns & Exchanges

At 40nine, we want you to love your new timepiece; if you are not completely satisfied, we offer a 30-day return policy for items in original, unworn condition. Please ensure all original packaging and protective films are intact to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Watch

Carefully place the watch in its original 40nine gift box and secure it in a padded shipping container to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

4

Processing & Refund

Once our quality control team inspects the returned watch, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing